PRIVACY POLICY
Houndridge (“we”, “us”, “our”) is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. We collect and process personal data about you to provide the services you use, operate our business, meet our contractual and legal obligations, protect the security of our systems and our customers, or fulfil other legitimate interests.
WHEN DO WE COLLECT INFORMATION?
We collect your personal information when you:
· Contact us by telephone or email and ask us for more information about our facilities a, or contact us with a question or complaint;
· When you visit or browse our website and complete the contact form;
INFORMATION WE COLLECT?
• Your usage records and duration of visits;
• Your contact with us, by email or phone or in person;
•
HOW DO WE USE THIS INFORMATION?
We will use your personal information to provide you with the services, or information that you have requested, for administration purposes.
• Respond to any questions or concerns you might have about our services;
• Prevent and detect fraud or other crimes;
• Carry out research and statistical analysis to monitor how customers use our services.
COOKIES
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org.
To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.
Houndridge Leisure uses cookies (small text files stored in your browser) These collect information that tells us how you use our website. The use of cookies does not give us access to the rest of your computer.
You can choose to refuse cookies or set your browser to let you know each time a website tries to set a cookie.
KEEPING YOUR PERSONAL INFORMATION SECURE
We are committed to ensuring that your information is secure. We have robust systems in place to secure our clients’ information and take appropriate measures to ensure that the information we collect and maintain is kept secure, accurate and up to date and kept only for so long as is necessary for the purposes for which it is used.
Communications over the internet (such as emails) aren’t secure unless they’ve been encrypted. We can’t accept responsibility for any unauthorised access or loss of personal information that’s beyond our control.
LINKS TO OTHER WEBSITES
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
WILL WE DISCLOSE THE INFORMATION WE COLLECT TO OUTSIDE PARTIES?
We’ll release information if it’s reasonable for the purpose of protecting us against fraud, defending our rights or property, or to protect the interests of our customers.
THIRD PARTY TRACKING
We use tools such as Google Analytics for collecting personal data about our website visitor’s online activities over time and across different web sites for marketing purposes. This is so we can ensure our website gives you the best possible experience. For more information and how to opt out from this please visit our cookies policy.
YOUR PRIVACY RIGHTS
You have the following rights in relation to your data privacy:
• Access. You have the right to ask for a copy of the information we hold about you and to have any inaccuracies in your information corrected.
• Rectification: If you believe we’re holding inaccurate information about you, or your personal details change,
• Erasure. You have the right to the erasure of the data we hold on you, when it is no longer needed for the purposes of your enquiry, or when you withdraw your consent for our processing (and we have no other lawful basis to hold your data).
• Restriction. You have the right to ask us to place restrictions on processing your data in certain circumstances.
• Notification. You have the right to be notified of any rectification, erasure or restrictions in relation to your personal data.
• Portability. You have a right to receive the data we hold on you electronically in a format that allows it to be easily transferred.
• Object. You have the right to object to data processing of your personal data for profiling purposes.
• Profiling. You have the right not to be subject to any decision based on automatic processing of your personal data.
To contact us regarding any of the above please email or write to the address above
WHAT WE COLLECT
Personal Information, submitted via our website by e-mail or electronic form, will be treated as confidential in line with the principles of the Data Protection Act 1998. Information which you provide us with will not be used in any way other than for its original purpose. Houndridge will process your personal data to carry its business functions, e.g. to, manage bookings,
Details of the data sets we hold, retention period, purpose for processing -see Date Processing below.
Houndridge collect only personal data which is required to fulfil our business functions relating to your booking. Personal data is held only as long as necessary and is kept to a minimum to meet business requirements.
We do not store information on general enquiries.
CONTACTING US
If you have any queries about this Privacy Notice, please contact us by email at houndridge35@yahoo.co.uk or by writing to the address below:
Houndridge, Houndridge, Kelso, TD5 7QN
CHANGES TO THIS PRIVACY NOTICE
Our Privacy Statement explains how we collect, use, share and protect your personal information. We will regularly review and where necessary update this privacy notice to reflect the way in which we process and protect your data. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 25 May 2018.
This website uses cookies. By continuing to use this site, you accept our use of cookies.